If you are in financial difficulty meeting your loan repayments, we want to help you early so that the problem doesn’t escalate. If your circumstances have changed, we can work together to help you manage your debts.
Every effort is made to accommodate our members. By working with us, we may also be able to help you manage your other debts.
Firstly, call us or email us. By contacting us early and explaining why you are in financial difficulty, we will be in a much better position to assess the situation.
Our dedicated Credit Control team will offer you guidance and assistance and help you manage your loan.
Please do not ignore our letters or phone calls, as failure to do so may affect your credit rating and may result in legal action.
Keep an eye on your loan and repayments using your CU online+ account, this will help you keep track and ensure all payments are being made.
We want to help you protect your credit rating as arrears on your loan may negatively affect it and your capacity to borrow in the future.
If you would like to speak with a member of our team please contact us today.
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